Money Back Guarantee


You don’t have to worry when you shop on Intercontinental Source

We want you to have a great shopping experience. That’s why we offer 30 days return policies for most items except for fresh fruits and seafood. In addition, we offer the Money Back Guarantee. If you have any questions, or want to know how you’re covered, check out the frequently asked questions.


Worry-free shopping. Get the item you ordered, or your money back, on virtually all items.

Here’s how to get your money back

  1. Go to My Account

    If your item hasn’t arrived or isn’t as described, go to My Account, find the item in your purchase history, and select return or item not received within 30 days of delivery.

  2. Not resolved? Let us know.

    If your issue’s not resolved in 3 business days, contact us.

  3. We’ll get your money back fast.

    You’ll hear from us in 48 hours.


It’s easy to do on Intercontinental Source

Whatever you’re looking for, whatever you want to buy, thousands of items on Intercontinental Source are returnable. Before you buy an item, check the item description, then follow these easy steps to make a return.

  1. Start your return

    Select the item you want to return in your purchase history on My Account.

  2. Ship the item back

    Send the item back as soon as possible.

  3. Receive your refund

    You will receive your refund within 24 hours after the seller has received the item. If not, ask Intercontinental Source to step in and help.